FAQ'S
Frequently Asked Questions
How should I contact Team Educator?
The best way to reach our team is via email: Support@team-educator.com. Other alternatives are Facebook Messenger and our support form.
How long does it take to respond?
Our support team will reply within 48 Hours.
Who do I contact about a brand collaboration?
Reach out through our support email Support@team-educator.com with the title of the email reading Brand Collaboration.
Who do I contact about wholesale pricing?
Reach out through our support email Support@team-educator.com with the title of the email reading Wholesale Pricing.
Is Team Educator on social media?
Yes, we are! Like our page on Facebook and follow us on Instagram for exclusive discounts!
Facebook:
Facebook.com/TeamEducator
Instagram:
@teameducator
Where do products ship from?
All products are shipped from the USA.
How much is shipping and handling?
Shipping and handling is based off of weight for orders under $50.00. For orders over $50.00, shipping and handling is free!
How long will it take to receive my order?
We ship in 5-12 business days from in the USA
Can I exchange broken or incorrect items?
Yes! Please email Support@team-educator.com and a support representative will gladly assist.
How do I cancel my order?
Please email Support@team-educator.com and a support representative will gladly assist. Note that orders which have already been processed and shipped cannot be cancelled.